Delivery & Returns

Delivery information

  • Delivery cost is £4.95 (added at the basket stage)
  • There is a 6 jar minimum order
  • All products in Gifts & Hampers can be bought singularly (the minimum 6 jar order does not apply for this category)

How much is delivery?

Delivery within the United Kingdom, excluding the Highlands and Northern Ireland, is £4.95. Please phone us on 01666 827 044 if you would like to find out a price for having an order delivered to the Highlands or Northern Ireland.


When will I receive my order?

We will normally send your order within 7 working days. We will contact you if we are unable to deliver your chosen product(s) within this time. 


 

Where do you deliver to?

We deliver anywhere in the United Kingdom. 


Do you deliver overseas?

We can deliver overseas, however, please be advised that the delivery charge will be more than the £4.95 stated for UK delivery. Please phone us on 01666 827 044 if you would like to find out a price for having an order delivered outside the United Kingdom.

Returns information

What happens if I need to return a product?

If any product reaches you in less than perfect condition, please call us on 01666 827 044 to arrange a replacement and return of the product.

Return your item to:

The Tracklement Company Ltd
Whitewalls
Easton Grey
Wiltshire
SN16 0RD